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Civil servants get back to basics

Civil servants throughout Wales are well on their way to improving their essential skills and knowledge.
Michelle Clarke, Skills Trainer & Claire Evans, Training Officer at Harman/ Becker work with Bridgend College’s E-learning manager David Mather to deliver learndirect
PCS representatives Peter Harris, Jeff Evans and Anne Jenkins pictured with Assembly Member Carwyn Jones

Funded by the Welsh Assembly Government’s Wales Union Learning Fund (WULF), an innovative project has been introduced by the Public & Commercial Services (PCS) Union. The PCS Project aims to assess the skills shortages of civil servants and to address
these by upskilling staff
through a blend of traditional
and learndirect courses.

Literacy and numeracy are fundamental skills and
research indicates that
amongst adults in Wales, 25% do not have Level 1 literacy skills; and 53% do not have Level 1 numeracy skills. These basic skills, together with
proficiency with IT are essential skills needed in order to be able
to function and progress at
work.

 

PCS Basic Skills Project Worker, Anne Jenkins explains: “We were aware that a large proportion of adults have difficulty with basic skills and wanted to do our utmost to make sure that employees have all the
support they need. We firstly had to determine the extent of the situation by ensuring that as many staff as possible went through the screening process”.

Due to the stigma associated with basic skills training, staff were initially concerned that they may be seen as underachievers
and were wary about becoming involved in the project. To help uptake, PCS advertised that
learndirect courses would be on offer to all those who participated

 

in screenings. “learndirect courses have been a valuable aid in promoting these screenings, and the take up of courses has been considerable with 103 learners opting for 625 courses over a 2 month period”.

Jeff Greenidge, Head of
learndirect in Wales adds: “Using IT to promote literacy and numeracy is essential. No one likes to think of themselves as a below average reader or writer but there is less embarrassment when admitting that you are
not good, or a bit rusty with IT. Getting staff involved is a huge hurdle but using IT to deliver Basic Skills has been
fundamental in the success of the project. learndirect is delighted to support the PCS Union in bringing down
barriers to learning.

If you would like more
information on the PCS
Project, please contact
Anne Jenkins, Basic
Skills Project Worker on
029 2066 6363 or visit
www.pcs.org.uk.